Front Line Leadership Training
Our client was a fast growth organization with a history of promoting from within. Often employees are promoted into positions supervising team members who were recently their peers. Most often, they have no experience leading teams.
We were hired to find an appropriate training partner, create the curriculum, provide the training facilities and manage the entire process from start to finish.
Special Challenge - Manage Your Friends
There were two challenges with this project, the first was creating a curriculum for a diverse audience and tying the theory to their reality in a practical, easy to apply manner. Also it was very difficult to remove these supervisors from their daily activities. We needed a centralized location to deliver the programs that would be easy to access and available on weekends.
We searched and interviewed a number of training providers, selected one, and worked with them to produce a curriculum that worked for the client. We scheduled and held the training at a Learngistics training center that was close to most major highways in the GTA.
More Case Studies
Deighton DUC 2020How to successfully transition a live user conference to a virtual event serving a worldwide audience. And make it convenient to attend live no matter where participants live.View Case Study
RBC – Virtual Classroom ProducersBringing assistance to facilitators and instructors delivering mission critical training using a Webex environment.View Case Study
Virtual Classroom Producers for On-boarding TrainingOnboarding hundreds of new employees virtually is a challenge. Our virtual producers helped ease the pain.View Case Study
Skip The Dishes – Virtual Leadership SummitHow to turn what could be another boring Zoom meeting in an engaging event.View Case Study
RBC – Temporary Learning CenterWhen a fire destroyed our clients corporate training center they came to us for a solution.View Case Study
Intact InsuranceWhen Intact released its new online software system they needed to teach over 7500 brokers across Canada how to use it.View Case Study
GFLGiving newly promoted front line managers a better chance at success.View Case Study
Elections CanadaComputer Training Rooms across CanadaView Case Study
CFI – Virtual Classroom ProducersBringing assistance to facilitators and instructors delivering mission critical training using a Zoom environment.View Case Study
CapgeminiWith a large team of IT support to manage, the HR team at Capgemini needed an easy way to stay on top of training requests.View Case Study